Hi, I’m Nia! 👋🏽
I’m a UX Designer and Researcher with six years of experience specializing in web and mobile products. My work is about taking raw ideas and grounding them in data and user needs. Most recently, I worked in the innovation lab at Ally Financial, where I navigated the space between “what’s next” and “what’s usable”.
With a background in Psychology and HCI, I’ve learned that the most impactful products aren't just 'new'—they’re the ones that truly listen to the people using them. I’m a firm advocate for the user’s vantage point, and I lead with care to ensure every design is intuitive and purposeful.
I love solving complex problems through iteration, collaboration, and craft.
My Skills include:
Strategy and Research
Journey Mapping & Personas
User Research & Interviews
AI Synthesis
Ideation Workshop Facilitation
Design and prototyping
Design Systems
Figma (Advanced), Sketch, Adobe XD
Prototyping
Adobe Creative Suite
Usability Testing
Collaboration
FigJam Facilitation
Jira / Confluence
Cross-functional alignment
Creativity is my passion
In my downtime I love painting, here are a few examples of my recent work: